John Hine Colision Center

Free Collision/Repair Estimate

*First Name:

*Last Name:

*Phone Number:

*Email:

Vehicle Year:

Vehicle Make:

Vehicle Model:

Insurance
Company:

Describe Collision Work Needed:

Preferred Appointment
Day: Preferred Appointment
Date: Select... 07 Feb Tue 08 Feb Wed 09 Feb Thu 10 Feb Fri 11 Feb Sat 13 Feb Mon 14 Feb Tue 15 Feb Wed 16 Feb Thu 17 Feb Fri 18 Feb Sat 20 Feb Mon 21 Feb Tue 22 Feb Wed 23 Feb Thu 24 Feb Fri 25 Feb Sat 27 Feb Mon 28 Feb Tue 29 Feb Wed 01 Mar Thu 02 Mar Fri 03 Mar Sat 05 Mar Mon 06 Mar Tue 07 Mar Wed 08 Mar Thu 09 Mar Fri 10 Mar Sat 12 Mar Mon 13 Mar Tue 14 Mar Wed 15 Mar Thu 16 Mar Fri 17 Mar Sat 19 Mar Mon 20 Mar Tue 21 Mar Wed 22 Mar Thu 23 Mar Fri 24 Mar Sat 26 Mar Mon 27 Mar Tue 28 Mar Wed 29 Mar Thu 30 Mar Fri 31 Mar Sat 02 Apr Mon 03 Apr Tue 04 Apr Wed 05 Apr Thu 06 Apr Fri 07 Apr Sat 09 Apr Mon 10 Apr Tue 11 Apr Wed 12 Apr Thu 13 Apr Fri 14 Apr Sat 16 Apr Mon 17 Apr Tue 18 Apr Wed 19 Apr Thu 20 Apr Fri 21 Apr Sat 23 Apr Mon 24 Apr Tue 25 Apr Wed 26 Apr Thu 27 Apr Fri 28 Apr Sat 30 Apr Mon 01 May Tue 02 May Wed 03 May Thu 04 May Fri 05 May Sat

Preferred Appointment
Time: 7:00 AM 7:15 AM 7:30 AM 7:45 AM 8:00 AM 8:15 AM 8:30 AM 8:45 AM 9:00 AM 9:15 AM 9:30 AM 9:45 AM 10:00 AM 10:15 AM 10:30 AM 10:45 AM 11:00 AM 11:15 AM 11:30 AM 11:45 AM 12:00 PM 12:15 PM 12:30 PM 12:45 PM 1:00 PM 1:15 PM 1:30 PM 1:45 PM 2:00 PM 2:15 PM 2:30 PM 2:45 PM 3:00 PM 3:15 PM 3:30 PM 3:45 PM 4:00 PM 4:15 PM 4:30 PM 4:45 PM 5:00 PM

Please submit your service request and we will contact you promptly to confirm your appointment. Please allow us 48 hours advanced notice when setting up your appointment.

* required field

Questions

 

We Repair All Makes and Models

 

• California Motorist Bill of Rights
• Questions
• Why Repair Now

1. Why should I repair my vehicle now, rather than waiting?

Delaying repairs will cost you more. Parts prices and labor rates can increase. Most insurance companies will not cover these increases. You will need to pay the difference.

2. Where do I get a claim number?

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

3. Will the parts be ordered before I drop off my car for repair?

Absolutely. We generally order your vehicle's parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as possible. This enables us to provide quicker turnaround time.

4. If my vehicle's frame is damaged is the car a total loss?

No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art computer measuring system , can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.

5. Can you match my car paint color?

Our modern factory finishes incorporate multiple layers of highly specialized paints. We have made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle's paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

6. Can I get a ride home when I drop off my car?

Yes, we would be happy to provide this service to you. We want each customer's visit to be a positive experience and will work diligently towards that goal. We provide a courtesy shuttle service at various times during the day.

7. How can I get a rental car?

If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.

8. How will I know when my car is done?

You will be notified when your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.

19. Do I have to pay a deductible?

The amount of deductible that you will be responsible for is determined by your insurance policy. If you carry broad collision, and you were not at fault, your insurance company most likely will waive your deductible. Insurance companies determine fault by your account of the accident when you make the claim, and by reviewing the accident report filed with the police department. If you aren't sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether you will be responsible to pay this when you pick up your vehicle.

10. Can I wash My car?

RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 30 DAYS

DO

• Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge.
• Always use clean fresh water.
• Wash your vehicle in the shade

DONT

• Do not use a commercial car wash
• Stiff brushes or sponges could mar the finish and damage the surface.
• Do not "dry wipe" your vehicle. Dry wiping can scratch the finish.
• Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.
• Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface.
• Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish.
• Do not scrape ice or snow from the newly painted surface.

RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 90 DAYS

DON'T

• Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.

11. Is there a warranty on the repairs to my vehicle?

Yes. We guarantee all repairs with a Lifetime Warranty.