2/2/12

I want to express my gratitude to Brett Dooley, the sales consultant who worked with me over the past few weeks, culminating in my purchase of a Mazda5 on Monday afternoon.  Due to nerve injuries received in serious auto accidents in 1979 and 1991, I have a very complicated and difficult time selecting a new car.  At many dealerships around the region, I have over the years encountered salespeople who can’t really empathize or understand the issues I permanently face. That adds to the frustration and indecision that accompanies an expensive commitment to purchase a brand new vehicle.

Brett spent a lot of time with me during four separate visits to your dealership. He allowed me extra time to test drive a used model that was exactly like the model I chose to purchase.  That flexibility was the key ingredient in my decision to buy the Mazda5.  All of this was in addition to his kind, polite, efficient and professional demeanor.  I am so pleased that Brett was my sales consultant and would recommend him and your dealership to my family and friends, especially those who need extra TLC.

And by the way, I am very favorably impressed so far by what I have seen in the building and on the property, and by the tour I had with Brett after the purchase, so that I could be completely familiar with your business.  Please share my comments with Brett and with John Hine.  Congratulations on your high standards.  In this economy, all of that matters a great deal, no pun intended!!!!

- Elaine B.

11/4/11

I just wanted to take the time to thank your service department for all great customer care you have provided over the three years that I have been bringing my 2008 Ram 1500 in for both scheduled and unscheduled service.I'd especially like to thank Corky in the service department.  His professionalism and great attitude has kept me loyal to John Hine Mazda. He should be considered a great asset to the dealership and I can't praise him enough for the outstanding customer service he has provided.Keep up the great work.

- Andy R.

I received EXCELLENT customer service from Arturo Andrade and the rest of the staff! He made buying my first new car so easy and enjoyable! I walked in nervous not really knowing what to expect, but came out the happiest person in the world! I truly appreciated Art-s help and the the rest of the crew-s warmth and focus on making sure I was happy and comfortable. Thank you so much! I am completely happy with my car!----Lidia A.

Mazda, Mazda2 2011

- San DIego, California

Big thanks to my salesman Arturo Andrade on helping me get my car. He was very patient and did not rush or pressure us at all. During negotations, Arturo was very open and honest. Even when I wasn-t entirely sure I wanted the car, he didn-t have an annoyed attitude like I-ve experienced at other dealerships. Also would like to mention Crystal Caldwell from Finance. She clearly explained all the paperwork and did not try to rush me into signing anything, nor did she pressure me into purchasing any extras. ----Overall, I had a very enjoyable shopping experience and feel confident this dealership has my best interest in mind and have my back. When it comes time to replacing this vehicle in the future, I-ll be sure to come back here.

Mazda 3i Touring, 2011

- San Diego, California

Art was a great help! I had spied the Mazda3 on the highway during a roadtrip and knew I wanted to be in that car. Art helped make that a reality!

2012 Mazda3

- Lakeside, ca

I had to take my car into the body shop a few times. Luke my consultant was very helpful, honest, and loyal. He kept me updated and promptly called me whenever he heard something new. I had no worries bringing my car into this dealership for repairs, thanks to the great customer service. Thanks Luke!!

Pontiac G8, 2009

- San Diego, California

10/26/11

MIKE HILL IS THE BEST IN THE BUSINESS ! HE'S THE REASON I KEEP COMING BACK !!

- Marty W.

10/4/11

My experience with the ,now Mazda, service center has been exceptional since I was introduced to service writer Mary. Mary is an Amazing service writer. She attends to my needs and understands and tends to my frustrations with a deftness and care that is extraordinary and exemplary. She keeps me coming back with her personal attention and care, even though I have a Dodge vehicle. Keep up the good work!

- Matthew F.

8/19/11

Michael Hill always gives outstanding service which is why I continue to bring my Dodge Ram there even though John Hine isn't a Dodge dealer anymore.

- Michael O.

8/4/11

Nicole was great at keeping me updated and explaining so I could understand, and I think the tech did a very thorough job figuring out the problem and fixing it. I had a great experience.

- Elizabeth T.

8/1/11

Arien, this is for you!  I just bought my CPO Mazda3 s Grand Touring Hatchback a few days ago and I LOVE IT!  After walking away from a not so great experience at another Mazda dealer in National City (you know the one!) I decided just to stop by Hine Mazda to see what the inventory was.  There in the lot was my perfect car, and already stickered at a fantastic steal of a price!  I initially was going to get a brand new Mazda3 sport, but getting a one year old CPO that is fully loaded for the same price...seriously...can you say A-W-E-S-O-M-E?!

My husband and I had plans so we couldn't stay long.  Arien kept it brief, showed me the car, and gave me his card.  I told him I'd be back the next day for a test drive.  The next afternoon Arien was ready for me when I got there and we took the car for a spin.  When we got back he further pointed out all of the goodies and explained the warranty and services.  I drove away in the exact car that I wanted and I got a fantastic deal.  Since I came prepared the process was pretty quick and easy, and thank you for waiting patiently while I added my new car to our insurance policy.

Thank you Arien for sharing my NO B.S. approach to car buying and thank you for not wasting my time with car dealer jackassery.  You acted like a normal person, you took the time to answer all my questions truthfully, and I loved your easy going personality.  I'm very glad that you're the guy I happened to run into in the lot because this was an excellent car buying experience.  Mr. Hine, give the new guy a bonus.  ;)

Also, Crystal in finance, you're a doll.  You showed genuine excitement for me knowing that I had just bought my perfect car.  You were friendly and personable and made all that contract signing actually enjoyable.  Mr. Hine, bonus for Crystal too.  :)

- Elisha H.

7/25/11

Arturo Andrade sold me a 2008 Mazda5 last week. My experience with Art and and John Hine Mazda was great. Thank you for the wonderful car and I will recommend you to all my friends. Next I want a plug in electric with diesel generator version of the Mazda5 and you-ll have a customer for life!

2008 Mazda5

- San Diego, CA

7/25/11

Michael and John Hine is a dream come true for someone like me who really relies on the knowledge and helpfulness regarding my car. I have faith that he really does care about me and my car and wants to make sure that I am safe and my car remains in the best possible shape for a long time. The people in the office, and in the service area are always helpful and accomodating. They also seem happy to be at work - in this day and time - that is very hard to find. The 'company' must be doing something right. Please keep up the good work!! It is greatly appreciated and frankly, I don't know what I would do without Michael taking care of my car. For me, problems with my car make me freak out and add so much extra stress to a person's life. Thanks Michael and Company for making my life easier!

- Patricia L.

7/25/11

Michael and John Hine is a dream come true for someone like me who really relies on the knowledge and helpfulness regarding my car. I have faith that he really does care about me and my car and wants to make sure that I am safe and my car remains in the best possible shape for a long time. The people in the office, and in the service area are always helpful and accomodating. They also seem happy to be at work - in this day and time - that is very hard to find. The 'company' must be doing something right. Please keep up the good work!! It is greatly appreciated and frankly, I don't know what I would do without Michael taking care of my car. For me, problems with my car make me freak out and add so much extra stress to a person's life. Thanks Michael and Company for making my life easier!

- Patricia L.

7/11/11

Once again Hine Service (Jerry Antoine/Mary Jackson)has met my expectations with the right fix at a fair price. I was also happy to recommend a family member for service on her 2009 CX7 on the same day with Corky Weeks. She was also had a good service experience.

- Paul F.

6/20/11

Ibought my Pontiac from you in 2007. I have always been treated well, here. The work has always been done RIGHT! Also ,you don't try to sell me anything I don't need. I believe you have been honest. I'll never go to a 10minute oil change place, again. (A few years ago, I would have never trusted a dealer. The free carwash is an extra plus.

- Ted W.

6/14/11

The past 2 years of service with John Hine have been the most positive experiences of my entire "car servicing" life over the past 30+ years.

- Cherene B.

6/14/11

The past 2 years of service with John Hine have been the most positive experiences of my entire "car servicing" life over the past 30+ years.

- Cherene B.

I have always been skeptical of dealerships and pushy dealers. I spent about a month shopping around for a car and went to several dealerships. I can honestly say that Arturo at the San Diego John Hine Mazda dealership was by far the best dealer I have ever met! We communicated for a couple of weeks via text- which was so perfect for my schedule. He was never pushy and always very quick and thorough. I love my new car and working with Arturo made me love the process of buying it!

Mazda3 Hatchback 2010

- San Diego, CA

I just moved to San Diego from Florida. I went to John Hine to get my vehicle worked on and Mike Hill helped me out. He was great, after the technician got my vehicle to fix my check engine light I got a phone call from Chris Congini asking me some questions, I had never had a technician call within a hour or 2 asking me a few questions, Chris asked me a few questions about when my car was acting up because he could not get it to act up. I explained when it was acting up and a few other things. 30 minutes later the technican called me back and explained what was happening, he said it was caused by bad fuel, which made sence, after I filled up the problem occured. The technician was real professional and explained what to do were it wouldnt cost me alot of money to fix it...they just charged me that basic diagnosis charge and I did what Chris said, my car was running fine after i filled up with a full tank of gas and a few miles of driving...thanks Mike and Chris!!!

Mazda 3

- San Diego, Ca

4/27/11

I had an excellent experience with John Hine Mazda!

My car needed extensive repairs and didn't know a thing about wether it was covered or not. As soon as I arrived at the dealership everyone was a s nice as apple pie. I was greeted the moment I arrived.

Mary Jackson took extra good care of me she almost wanted to give the shirt on her back. She made sure I was informed of every step that was being done as I asked her (because I was afraid of the repair bill) with my car and what was being found, covered or not. She called me everytime she found she got news from the service department. I was extra lucky because everything was covered under the Mazda warranty and my car isn't even new. So  even though all the extensive repair was covered and I thought they might not treat me as a on the spot paying customer, well I was wrong like i said they went the xtra mile the whole time. Smiles everywhere and super courteous service.

Even when i walked in to the lobby to wait for a shuttle service I was greeted by someone there. And GET THIS they have 3 computers with public internet (which I quickly latched on to) and an awesome little vending machine that makes you your favorite cup of java from simple black coffee to a delish mocha, your pick.
And I even got my car washed and vacuumed both times I've been there and delivered super shiny! i swear my car has never that clean and shiny. :) I also have to give a shout out to Marco the shuttle service guy. Thanks Marco! and MAry!! I'll definitely be back and recommend you.

Ren.

- Ren P.

4/15/11

I have had work done on my cars at Hine since 1999. I have never been disappointed. Your staff is always professional, friendly, and helpful. I truly hope I never have to go anywhere else for car maintenance and repairs. Thanks to all of you... Linda H.

- Linda H.

2/24/11

I really enjoy the service quality offered by your company. As a

student, i can rest assured that my car is well taken car of no matter how old it is. --Am looking forward to my cars next oil change service...----Thanks

- Charles M.

2/16/10

I always feel that I can absolutely trust that the work that was done on my car was really necessary and was done well.

- Cherene B.

1/28/11

Thank you so much for the "zoom zoom play room"! My son had a great time playing and it was much more relaxing for me to have a place for him to play. I will keep getting my service done at the dealership because of the great playroom.

- Brian H.

1/24/11

Kudos, once again, to Mary Jackson. She is always proactive when it comes to service for my car, ensuring I am updated as repairs progress and notifying me if one of the techs advises additional servicing. I much prefer having all necessary repairs done asap, then dragging them out over a series of additional visits. I value my 19 year relationship with John Hine auto/service.

- Sheryl H.

12/23/10

Excellent, professional service coupled with upbeat, genuinely expressed customer care. A far cry from the lack of service experienced at another local Dodge dealer I'll never return to. The recent work completed by your mechanics, that Sears was unable to perform, gave me the confidence to return to John Hine. In this case Corky was my contact. Excellent!

- Dan V.

12/13/10

Dear Staff at John Hine,  I bought the Voyager from John Hine Motors when it was brand new in 1996 and have always had it serviced there.  Your work has always been good--this is especially true in recent years when I have been assisted by Mary Jackson.  She is reliable, knowledgeable, pleasant and helpful, and I really appreciate her!    Thanks,  Howard W.

- Howard W.

12/10/10

My service writer, Mary Jackson, as always was efficient and helpful and was especially accommodating with this service as my vehicle is in the body shop and the two appointments were simultaneous due to an unfortunate hit and run incident with my car. Mary coordinated the service appointment with Alex in the body shop and saved me a lot of extra time and planning to facilitate both. When my car was damaged I never considered any other location for repair. John Hine may no longer be a Pontiac dealer but the dealership is always my number one choice for repairs and service to my car.

- Phyllis C.

11/8/10

For the service department. I am just writing to tell of the absolutely wonderful service I had at your service department. Usually people complain a lot, but my experience was as close to perfect as possible. I was in town from Tucson, AZ nad my car broke down on the day my family and I were going to go to Sea World and drive home. We got our car in at 8:45 with Corky Weeks, who worked diligently with us to get our car and us taken care of in a timely manner. Everything he stated came true, there was no waiting past the time for our car, the shuttle took us to and from Sea World and we were out on the road back to Tucson by 3:30 with new front wheel bearings and brakes. So, I just wanted to say thanks to everybody in the service department for a wonderful experience. If I can ever do anything as a customer for you let me know.----Ryan H.

- Ryan H.

11/8/10

I can say I -m extremely pleased with the service I received both on my first car purchased at John Hine and now with my New Mazda 5. Thank you Mike Hill and the John Hine team.--Pete L. Model: MAZDA5

- Peter L.

10/19/10

Comments: Mike Hill was my service advisor last month. He was so amazing,

patient, yet efficient when helping me get my Tribute back in running order!

I believe he went above and beyond and I truly appreciated his genuine work

ethic. Thanks again to Mike and the team at John Hine!!

- Shannon B.

10/11/10

Mr. Morris,

My wife and I spent over 4 months researching and test driving cars in our

search for a new car. To be honest, Mazda was not on top of our list. Maybe

because of lack of advertising, word of mouth or popularity. After test

driving the Sonata, Camry, Accord, Galant and Kia, we said that the Mazda 6

got good review on the internet and wanted to give it a shot. By far it was

the best ride of all the cars. It was sporty and fun yet secure drive to it.

The handling was far superior than the other models and yet the price was

similar.

We were turned off by some of the other dealers by their aggressive tactics.

We were shock that when we pulled up to your dealership, we were able to

browse the cars for a good 15 mins before anyone approached us. This made us

feel comfortable, especially since we didn't know what we wanted. After

about 15 minutes along comes Travis Sanoski.. Being sceptical, I was waiting

for something negative to say about him. Quite to the contrary. Travis was

very professional and easy going. He made us feel comfortable and didn't try

to push anything on us. He let test drive different models and was very up

to date on the features in the cars. He did his homework!

Bottom line, Mazda clearly is the leader in style and afforadability. There

are cars for every class of people, old or young. My 14 year old son even

said these cars are cool! You don't get that reaction for a Honda or Toyota.

I am truely glad my wife and I came into your dealership. Thanks to all the

people who helped us and special thanks to Travis. Keep up the good work and

we will definatley spread the work to family and friends about John Hine

Mazda. Thanks Again.

John and Lisa Q.

- John and Lisa Q.

Hello,

I just wanted to thank my salesman John Maurer, the finance department & everyone else who helped me have a GREAT experience buying my new car. It was the easiest car buying experience I've EVER had.  I will defiantly refer my family & friends to your dealership for their next car. 

Thank you so much!! 

- Amanda K.

9/1/10

Keev is an outstanding service advisor. He took care of me when i came in and kept me up to date on the progress of my Mazda 5. He is a true professional, your dealership is a great one because of employees like him. Don

- Donald S.

8/31/10

It was a great experience, everyone was so helpful and nice-from the guy who checked me in to the end!

- Lori C.

8/17/10

I was extremely pleased with the service I received at John Hine. Mike has taken care of me on two or three occassions now, and he is always very helpful and insightful. He is a great service rep. I really appreciated the courtesy shuttle ride to the office when I dropped off my car before work also. Thank you!

- Chery C.

8/7/10

I just want to let you know that this is THIRD car I've leased from John Hine and I hope I never have to go anywhere else for a car! Everyone there (over the past eight years that I've been a customer) from  the service department, sales, collision repair, and financial concerns, has been absolutely outstanding! As a single female, most other car dealerships have left me feeling like I've been 'thrown to the wolves', but not at John Hine! Everyone there consistently goes out of their way to make customers feel welcome, comfortable, and 'safe' ... and that is why I keep coming back. In fact, I recommend John Hine to anyone who mentions to me that they are in the market for a car ... especially my single, female friends.

I'd just like to make special mention of three of your staff members with whom I had a particularly positive experience during thismost recent transaction. They are; Brent Howard, Crystal Caldwell, and Mike Watkins  ... not to mention every single employee on the premises at the time. Every single one of them was a true professional and went out of their way to be helpful. I don't know what you're doing to attract such a fine team of professionals, but whatever it is, keep it up! I am extremely impressed!!!

Sincerely,
Joan B.

- Joan B.

" I had a wonderful experience…the picture says it all! Thank you for everything… John Maurer is the BEST!"

- Denise F., June 2010

8/2/10

I've been servicing my MPV with you since I purchased it in 2002. I have always had a good experience with the service advisors I dealt with. I was assigned to Keev, and I am happy to say that Keev was the most attentive and caring service advisor I have ever had. He made me feel like he cared about me and my car and kept me advised of everything, as I waited in the lounge. I will definitely ask for Keev again. Charlene S.

- Charlene S.

7/23/10

Friendly staffs, good and quick service, and no doubt love the Sat hours. Will definitely be back for the next maintenance. Thank you John Hine.

- Puiwah Y.

7/8/10

I always feel confident that you are honest and reliable in serving my cars needs. Thank You

- Harry G.

7/8/10

My wife and I both appreciate the work and effort your dealership makes regarding our service visits. It is always a pleasure dealing with Mary in particular because of the trust we have in her in making sure that things are done right. Thank you.

- George C.

7/6/10

Even though the Dodge brand is no longer at this service center, I still return to get my Dodge van serviced because I have always been fully satisfied with the workmanship and customer care I have received. Thank you and your staff for a job well done. I'll be back!

- Bill B.

7/2/10

Mike Hill provided efficient, friendly, prompt,and very courteous service on July 1, 2010 regarding a trunk latch and questions with passenger side side panel. He is very knowledgeable and helpful. I consider him a go-to person for auto service related concerns.

- Kim M.

6/25/10

Richard was very helpful. Although I originally had planned to wait for my vehicle, he recommended some additional repairs - and then promptly arranged for a ride to my office. And in the afternoon when my vehicle was ready, he arranged for me to be picked up - again, this was done quite promptly. I also appreciate your customers' lounge, which is much nicer and more conducive to "productive waiting activity" (WiFi, computer terminals!) than the lounges that I've seen at other dealers. Thank you!

- Stuart and Nora L.

6/25/10

I am so glad that you can still service my Dodge Durango. Also Mary has been my contact for many years and she is the best.

- Linda A.

6/15/10

Mary Jackson is a very helpful, courteous lady. She has helped my wife & I with our cars over many years. I have been a Pontiac owner since the late 1980's and have always had my maintenance done at John Hine since then. If all your service crew are like her, no wonder you guys have been in business for so long. Respectfully, Geno - n - Elizabeth

- Geno A.

6/13/10

You should be proud of your team. Courtesy, professionalism, technical knowledge all in one package. Total satisfaction every time I get my RX-8 serviced at your dealership. Thank you for the customer care you provide. It is appreciated!!! My commendation to Michael Hill, my service advisor who always goes above and beyond!

- Silverio M.

6/7/10

Overall, I have been very satisfied with the service levels I've received at John Hine. Having a car rental service on site is an added plus.

- Anthony T.

6/4/10

I purchased my car at John Hine and have taken my car there for every service -- I've always been completely happy with the service and personnel. The staff is friendly and courteous and keeps me updated on progress. I'm extremely happy with John Hine.

- Sharon B.

6/1/10

Every time I have my car serviced, I'm feel very welcomed. Keev was friendly, courteous, and I appreciated his light-hearted conversation. Keep up the great personable service. I miss that in this computer-age.

- Cassie B.

5/30/10

My little Miata is the second Miata I bought at Hine's. The service and the positive attitudes of the staff is exceptional. It's almost a treat to come in in the morning to have the car serviced. Everything is easy, the scheduling, the waiting and the interaction with staff - and I am confident that my little 'Tiger' gets the attention it deserves to keep me safe on the road... :)

- Sonja W.

5/29/10

As always, Richard took care of the car issue. It was done in a very short time and he kept me advised as the work was being done. I have brought my car here for over five years now and with people like Richard and the great service,I can't imagine going anywhere else

- Diane R,

5/24/10

An e mail to the Costco Auto Buying Specialist...

We spoke a few weeks ago about my family's terrible experience at (another dealer) & you referred us to John Hine Mazda because I said we wouldn't go back to (that other dealer).  After recovering from our first experience, we finally approached John Hine this past weekend.  So far our experience has been a night & day difference and we're very satisfied with Brent at John Hine.  It's quite likely that we'll be purchasing within the next week or so, so I'm cautiously optimistic that all will continue to go well.

When we spoke I told you that our experience with (the other dealer) was not what I would consider a "Costco quality" experience.  I just wanted you to know that so far our experience with John Hine has been much more what we had hoped for.

5/26/10

We drove home from John Hine this evening with our new Mazda5. Brent & Michael made the car buying process easy & pleasant, and we were very satisfied with our experience there.  I thank you for referring us to John Hine and I would encourage Costco to direct other buyers to this dealership rather than (the other dealer).  If we had been sent there initially it would have saved us time and a great deal of frustration.  In my opinion, (the other dealer) is not up to your standards.

Thanks for your help,

Karen S.

- Karen S.

5/20/10

The service department at Hine Mazda is the best. I always have my Mazda serviced there.

- Chester J.

5/18/10

Everyone at John Hine is GREAT- I always receive wonderful service. Thanks for all you do.

- Sandra S,

5/17/10

I always have the best customer service at John Hine! Everyone is very friendly and I can get in and out very quickly. Thanks!

- Angela S.

5/17/10

Good service as usual. I had an appointment, and the Service Adviser, Michael Hill, took care of the details and had me back on the road in the promised hour. I do appreciate your excellent service, and clean dealership.

- Albert B.

5/17/10

Richard Waynick was great, he took care of all my needs and concerns in a courteous and timely manner. I would recommend him and your service departement to anyone, I also liked that by making appointments I was in and out of there in a very short amount of time... Thanks,CLG

- Christopher G.

4/28/10

You guys have always taken excellent care of my car and me! :-) I would recommend you to anyone who needed excellent service and to be treated special. Thanks for everything. I'll always bring my car to you guys!!! di

- Diana H.

4/26/10

I have always received excellent customer service from everyone at your dealership. I feel very fortunate to have Michael Hill for my Service Advisor. He goes above and beyond what is expected from a Service Advisor for both my vehicle and my mother's vehicle. He is just the best!!!!!!

- Marlene M.

4/19/10

As always Mr Michael Hill gave excellent assistance regarding both appointment setup and customer care. Also your weekend service member Rick provided outstanding before and after service care as well.

- Charles M.

4/19/10

Internet sales manager Brent Howard made our recent car purchase the most enjoyable experience in all my years of car buying

- Alan B.

4/19/10

I was very impressed with the service here - everyone was very friendly and treated me professionally. My car was finished in a very timely manner too, which I appreciated because I waited in the customer lounge for it. I will definitely come back!

- Kate P.

4/19/10

Mike Hill is the best! He is the reason we keep coming back to John Hine for service ! End of story !.........

- Marty W.

Call backs are prompt and courteous. Service is good.

- Felix S.

2/9/10

Richard did a great job helping out with my Mazda repair. His customer service and follow up was excellent. His work along with the manager made a huge difference in my perception of John Hine & Mazda in general. I've been a loyal John Hine dealership customer since I moved to San Diego four years ago. When an unexpected repair came up, Richard and his manager did what it took to get Mazda to cover the parts and help out with the repair. It goes to show that customer loyalty still stands for something these days, which is rare! I'm happy to say that I will be coming back to the dealership for a long time.

- Russell M.

David took very good care of my car, it is driving so well now. I just can not say it enough, there is nothing like being able to trust your car care people! I am very lucky to have found your business about 7 years ago and no one else has worked on my car or ever will as long as you are there and the car is there. Thank you! Also the young man that gave me a ride home was very courteous making sure everything was as it should be, you have a great staff!

- Amanda G.

I WOULD NEVER GO ANY PLACE ELSE. THE WORKERS YOU HAVE ARE JUST GREAT. WILL RECOMMEND TO ALL I KNOW.

- T Johnson

Every time I go there everyone is super, super friendly. Gordon went out of his way to accomodate my single-mom's needs. Congrat's for your team. Sincerely, Silvana Owner of a 2008 Mazda3 purchased at Hine's

- Silvana S.

The employees are very courteous. On my last visit, I was told it would take two hours to service my car. They had it done in an hour! Bravo!

- Ted W.

The speed of service at John Hine cannot be beat! Very convenient for me being that I work a 9-5 job!!!

- Aaron K.

EXCELLENT SERVICE BEFORE, DURING, AND AFTER. THIS IS OUR SEVENTH CAR PURCHASED AT YOUR BUSINESS AND WE WILL CONTINUE TO DO SO IN THE FUTURE

- Gregory S.

Very professional and competent service from start to finish. I am a Lexus owner (this is a vehicle for my son) and I am every bit as impressed with the quality of service at your dealership. Thank you!

- Patricia W.

Great service as usual. I especially appreciate the Saturday hours - it allowed me to get service at John Hine without costing me time off from work.

- Robert M.

Corky Weeks was very helpful and went out of his way to accomodate me.He was prompt in calling me to relay information and let me know when the car would be ready. I was very pleased with his service.

- Leona S.

Received appt. immediately; work was done promptly and to our satisfaction. Keep up the great service!

- Donna D.

I have enjoyed many years of fine service.

- Richard S.

The oil change was done on time and I was able to make an appointment the same day. They have always been helpful.

- Angela S.

David was our service advisor and he was real good and efficient. Promised us the car even before the time that was told.

- Connie M.

Quick turn around, professional service write up and phone call follow up

- Michael E.

I was given excellent customer service in a very timely manner.

- Janet D.

Service was excellent and efficient. I was provided cost-savings alternatives.

- Gerald M.

Great service on a 6,000 mile checkup on my Mazda3.

- Albert B.

I am very satisfied with the service i recieve at John Hine . Mary Jackson has helped me for years ,she is always friendly and professional.I have purchased three Grand Ams at your dealership and all my service is done there.I am happy to say that I always recommend your dealership and Mary Jackson to all my friends. Customer since 1991. Thank You. Mr.& Mrs. Michael W.

- Esther W.

Mary Jackson from John Hine, Mazda-Mission Valley, CA was excellent to work with as always. I really appreciated the effort and sincere concern that she had for my car as well as for me. She was always quick to notify me and update me with any news while my car was getting work done. Great job, and thanks to everyone at John Hine!

- Elizabeth C.

Service was completed quickly. Thanks for the car wash. I'll be back.

- William S.

I was amazed at how quickly and easily my service was done. I was anticipating having to rent a car and come back later but they did it so quickly, I was able to wait and still get to work on time that morning, which is very important to me. Thank you for the quick, efficient service.

- Phebe J.

Good day, The Mazda in question is actual mine, and I just wanted to state that Mr. Michael Hill always gives awesome customer service, it has been close to 5 years that I've been coming to John Hines Mazda in Mission Valley and Mr. Hill is the reason why!! He's readily accessible, knowledgeable, resourceful and extremely helpful in regards to my service questions and needs concerning my Mazda RX8. Whenever I call be it Sunday to Sunday, day or night and I have called him late on a Sunday, on his off days and even vacation and he's always respectful and has an answer for me. Equally I have confidence in the service being provided when I bring in my vehicle because from the service rep (Mr. Hill) to the cashier(s) and everyone in between there's always a smile and that feeling of a unified front, a well oiled machine there to provide me with great service which you do every time and this is very much appreciated! Respectfully Submitted... Charles M.

- Charles M.

Great Prices for regular matainence. Also excellent customer service, Corky is the man

- Michael I.

Mike Hill is an excellent service advisor. My Thanks.

- Lynda S.

Everyone is always friendly and knowledgeable, also honest regarding the time spent waiting for work to be completed.

- Diane P.

We are and have been completely satisfied with the service received at Hine, Thank You

- Charles S.