DealerRater

December 16, 2017
2017IGOTMINE@HINE
Happy overall!! If it wasn't for Enzo's follow up I probably would've either not purchased or went elsewhere for a new car.


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December 15, 2017
Johnhinecustomer
I’ve had my car serviced here for years and have bought multiple cars from the dealership. I’ve always gotten great deals and dealt with helpful employees. I’ve never felt like I was being taken advantage of. I’ve been very happy with each car I’ve purchased here.


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December 14, 2017
Kena2017
I just purchased a mazda3 2017 at John Hines Mazda, the sales person, Javier Hernandez was knowledgeable, friendly, and provided me excellent Customer Service. Thank you


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December 14, 2017
Eugenia C.
Javier was the sales rep who help me with my transaction. He was friendly, helpful and very knowledgeable. Everything went really smooth. I am very pleased with my purchase. Thank you / Merry Christmas to all you !


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December 11, 2017
michellermcgraw
It was a pleasure working with Tyler. I was looking for a new 2017 Mazda MX-5. He was able to get me the price I wanted beating the competition and getting me in the exact car I wanted.


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December 10, 2017
Tyler G.
I bought my CX5 here three years ago. The sales team was awesome. Super easy to go through the whole process (which always stresses me out). And I've been taking it to the service center where they always take care of me. Super friendly, convenient service. They even text you updates so you don't have to take a phone call while you'r


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December 09, 2017
Martin M.
4 stars only comes from the institution that prevents hard-working, non-US citizens from obtaining a vehicle. Javier and Genevieve were fantastic and get 5 stars!My husband and I were suddenly faced with a vehicular deficiency (total loss collision) and needed to obtain a new vehicle. Javier welcomed us at the door with a very sincer


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December 09, 2017
Christopher L.
This dealership was by far the best I have ever been to. Justin helped out a lot in trying to give me the best deal possible with the smoothest process. He kept me up to date through texts and accommodated me well since I live in Riverside. When I decided to do the deal, even though they were offered, extras were not pushed and no in


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December 07, 2017
ahemati7
Amazing customer service & car options! My fiance and I both leased our Mazda's within the same week. We were so impressed with not only the vehicles available but the customer service we received. Andre Mullen helped us out and was really thorough in providing lease estimates for different options so we could compare pricing and what we wanted. Genevieve in finance was wonderful as well and went over all of our maintenance, alarm add on options along with the specials they were offerin


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December 05, 2017
Anita H.
Amazing customer service & car options! My fiance and I both leased our Mazda's within the same week. We were so impressed with not only the vehicles available but the customer service we received. Andre Mullen helped us out and was really thorough in providing lease estimates for different options so we could compare pricing and wha


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December 03, 2017
crenshaw
This is my third car bought at John Hine and there"s a reason for that. Salesman (Michael) was great got a great price on a great car. Always have car serviced there also


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December 02, 2017
Chris Button
Worked with Tyler Kalevitch and Michael Watkins on leasing a new 2018 Mazda3. I must say that I've been to a lot of car dealers in the past few weeks and none could come close to matching their speed, courtesy, professionalism, knowledge, and ability to work out a great price. I would not consider leasing or buying from anyone else a


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November 29, 2017
Buzzfink
Alex was awesome. He provided us excellent service and provided us with excellent cars. We bought one and then a week later about a second car.


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November 27, 2017
kmctag
My husband and I recently purchased a new Mazda CX5 from John Hine Mazda. Never in our 42 years of marriage have we experienced such a quick, easy and painless automobile purchase. Tyler was extremely efficient in responding to our web inquiry, and had the requested vehicles ready for us when we visited the dealership. After deciding upon the car we wanted, Steve stepped in to handle the financing. He was thorough in his explanation of all options, and all paperwork was completed in an expedi


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November 26, 2017
brentgladney
Tyler did a great job getting back to me quickly after my web inquiry. I visited a few hours later and was set up with my new Mazda3 Sport at an excelled rate shortly thereafter. Steve was also very accommodating and clear when communicating my options and working with me to finance my new vehicle. Thanks guys!


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November 25, 2017
BilleCurtis1
Mr. Michael Watkins was a blessing!!! Thank you for your professionalism and going above the norm to accommodate the Newberry Family in this transaction. Thank You LORD God Jesus Christ :)


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November 23, 2017
Shannon H.
Shopping for a new vehicle can be time consuming and frustrating. In our search for a new car we found that John Hine Mazda was as the only place to go. Our salesperson, Bradley Kuller was amazing, he answered all of my numerous and sometimes repetitive questions. He was always willing to put his offers in writing, something I found


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November 21, 2017
Rory Boyd
Great service!


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November 20, 2017
Carina M.
Thanks Brad for making my dream come true. I really appreciate your help throughout the process and for making it as easy as possible. I wish I could give you 10 stars, but instead I'll reffer you to everyone. The experience in general was really pleasant and faster than I thought (it took about 2 hours in and out driving my car). 10


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November 20, 2017
AnotherDay
These guys bring a sales and service experience far beyond the norm for a Mazda dealer. It’s more like a high-end service experience akin to what you’d get from a Lexus dealer but without having to suffer a bland Lexus driving experience. Straightforward sales people, beautiful reconditioning of used inventory, and reliable quality service. Perhaps the best dealer experience of any I’ve had in San Diego county. most of all, they’re sincerely grateful for your business and referrals.


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November 15, 2017
Jason Raya
Great selection and easy to work with. They came down off sticker and the extended warranty. Talk with Paris. Hes a straight shooting sales pro


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November 13, 2017
Joseph S.
Buying a car is one of my least favorite things to do, but we had a hassle free buying experience with Tyler at John Hine Mazda.


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November 13, 2017
Jose Cruz
Great Service as Always


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November 09, 2017
Cindy S.
My husband and I live in the Bay Area and our daughter in the SD area needed a new car after hers was totaled in a hit and run accident. Chad was awesome! He was knowledgeable and helpful in explaining things to our daughter. Chad was very responsive to all of our questions that we had to handle over the phone. This was a no pressure


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November 06, 2017
Rob H.
We recently bought a CX-5 here, it was an exceptional experience. Brad Kuller was our salesperson, he was very friendly and professional. The entire staff we dealt with was great. They made the experience very pleasant. I will definitely be a return customer, and would recommend this dealership to anyone shopping for a vehicle.


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November 02, 2017
tb80g!
I did my homework online and Tyler was the most responsive of all the local dealers when it came to an accurate response. He was vey knowledgeable when I got to the dealership and everything went smoothly and quickly. I would highly recommend John Hine Mazda.


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November 02, 2017
Eric S.
Buying my car from Alex at John Hine Mazda and it was a very pleasant experience. I bought a used Mazda6 2015 and they actually worked a recall before the car came to me. They replaced the key-fob batteries and allowed a decent negotiation room in terms of down-payment and warranty service plan.At this point, I look forward to using


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November 01, 2017
JOM
The entire experience at John Hine was easy and stress-free. Tyler and the rest of the team we worked with were super accountable and friendly. I have never leased a vehicle and they made the process very comfortable and we felt confident in our selection.


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November 01, 2017
Mariansdca
Best buying experience, got great rebates and discounts on my CX-5. All upfront quotes on what I would be paying and financing was completely painless. See Brad Kuller for a great deal.


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November 01, 2017
Maria M.
Best buying experience, got great rebates and discounts on my CX-5. All upfront quotes on what I would be paying and financing was completely painless. See Brad Kuller for a great deal.


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October 21, 2017
Joshua Utley
Hooked us up by getting my son's wheel locks off his 2003 Mazda 626


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October 20, 2017
zinnia
Getting my car worked on is not my favorite thing. From the moment I arrive at John Hine, it seems everyone goes out of their way to make me feel calm and comfortable. It has meant so much to me to be greeted with friendly smiles. My advisor, Diana Brayley, inspires so much confidence. She always goes the extra mile to make sure all my problems and questions are addressed, and to reassure me. Most importantly, any work done is excellent and I never feel unnecessary repairs are being pushed


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October 20, 2017
zinnia
Was replacing 15 year old Mazda. Talked with my (lovely) service advisor, Diana Brayley. She kindly escorted me to the sales section and introduced me to Gilbert. Gilbert was very friendly and personable, qualities appreciated in a car salesman. He gently guided me through selection, test drive, etc., no pressure in any way. Paperwork process went smoothly. He took time showing me how to operate electronic features which I was unused to. Most important take away was the "niceness"


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October 20, 2017
Steve J.
Worked the Alex Reynoso at John Hine and was very impressed with the customer service and the overall quality and professionalism of the service. He managed to get most of the work done through emails with me so when it came to buying I was in and out within an hour. Service was so good that I went back there for a second car 2 month


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October 19, 2017
Grant Daversa
So far so good. I like my MX5.


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October 12, 2017
A. B.
I was moving back to San Diego from San Francisco and needed to quickly find and purchase a vehicle. I spent some time building my vehicle on the Mazda website and was quickly connected to a great Sales Consultant - Tyler Kalevitch. We exchanged a few emails and he let me know that the Make/Model vehicle I was interested was in stock


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October 12, 2017
A. Brown
I was moving back to San Diego from San Francisco and needed to quickly find and purchase a vehicle. I spent some time building my vehicle on the Mazda website and was quickly connected to a great Sales Consultant - Tyler Kalevitch. We exchanged a few emails and he let me know that the Make/Model vehicle I was interested was in stock and he would keep an eye out for me. 2 weeks later I moved to San Diego and the first person I went to see was Tyler. We took the CX-5 out for a spin and I was


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October 12, 2017
Jah L.
As a first time car buyer/owner, I was really nervous and had no idea how exhausting it would be. After a month of researching, comparing prices, test driving cars, and dealing with pushy salesmen I finally came across the car I've been wanting, a 2015 Mazda 5, on truecar.com, which led me to John Hine Mazda. They made it so easy! As


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October 11, 2017
Susanne L.
Purchased my 2nd car here. This time the new CX-5.As usual I got all my questions answered and the best possible deal that you simply cannot say no to.The team @John Hine tries everything to make you leave with happy face and a smile.Since I had my 2yrs old with me Freddie made all the paperwork and finance part pretty quick and smoo


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October 10, 2017
Normand Precourt
Good sales and great service.


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